Customer Support Specialist

Job Context

The Customer Support Specialist will handle inbound and outbound calls, resolve customer queries, and ensure customer satisfaction.
Job Responsibility
- Handle customer inquiries via phone, email, or chat
- Provide accurate information and resolve issues in a timely manner
- Record customer interactions and escalate issues when necessary
- Follow up with customers to ensure satisfaction
Educational Requirement

Diploma in Customer Service or related field
Experience Requirement

1+ year of experience in customer support
Additional Requirement

Excellent communication and problem-solving skills
Others Benefits

Health insurance, paid time off

Dead Line Expired

Jobs Information